Clare Haynes set up Wildfire over 13 years ago. Inspired by what worked well in customer service in a restaurant but not so much in the workplace, she wanted to make work more appetising. Her background in psychology and curiosity about efficiency and people led Wildfire down the productivity and people skills route.
How many of us shy away from tough conversations? Giving hard-to-hear feedback, sharing bad news, dealing with an unpleasantly emotive situation and tackling someone who easily becomes combative are a...Read More
Do you ever feel in need of a good whinge? And having had one, feel better to have ‘got that off your chest’? For example, when asked to describe their perfect job most people pause, say, “I ...Read More
How many hours do we clock up in meetings? And how much of that is mismanaged, and wasted? Reports suggest that at least 25% of time spent in meetings is unproductive. So what would help us manage mee...Read More