Posts Tagged ‘inspiring a team’
Colleagues or Internal Customers?
How do you perceive and treat your colleagues? Does it matter? One authority on customer service suggests it does: “There’s a remarkably close and consistent link between how internal customers are treated and how external customers perceive the quality of your organization’s services. A commitment to serve internal customers invariably shows itself to external customers. [...]
Success out in the open
How to simply celebrate success: When we develop habits it’s harder to break the behaviour pattern. For celebrating success it’s just the same. By applying the below principles, success can be celebrated without thinking too hard about the “how” as it becomes automatic. Here are some suggestions: 1. Have team meetings and reviews. Have structures [...]